About Prompt Praxis Laboratories

Prompt Praxis Laboratories (PPL), founded in 2011, is a women-owned analytical and microbiology
lab specializing in rapid testing, analytical development, and comprehensive support services.
Leveraging modern technology and automation, PPL delivers accurate, high-quality results for
Pharmaceutical, Compounding Pharmacy, and Medical Device clients.

Committed to scientific excellence, data integrity, and operational innovation, PPL provides
cost-effective solutions that ensure safe, effective drug products. PPL offers a competitive
total rewards package, including 401(k) matching, comprehensive employee benefits, and a
commitment to ongoing professional development. Join PPL and build a career defined by
excellence and impact.

Primary Responsibilities

• Operates the materials management system integrating receiving, quarantine, release, inventory, and disposal mechanisms.
• Prepares solutions, samples, and standards for use in procedures and has responsibility for preventing waste or loss of materials.
• Meet requirements for annual gowning and aseptic handling certifications.
• Conduct environmental monitoring as needed.
• Maintains proper waste disposal handling and record keeping.
• Participates in the execution and optimization of Standard Operating Procedures (SOPs) for equipment and instrumentation per cGMPs.
• Correctly analyzes and interprets the outcome of experiments.
• Prepares and assembles documentation such as entries into laboratory notebooks and maintains proper records per relevant SOPs and policies.
• Collaborates with supporting management for assigned tasks, including technology transfer.
• Ability to learn regulations, legal requirements, policies, and procedures relevant to areas of responsibility.
• Applies knowledge to ensure safe and compliant practices, manage risk, and maximize opportunities for projects to succeed.
• Learn and become proficient with ScanRDI, BET, and various other microbiological techniques.
• Performs routine microbiological tests of excipients, APIs, finished products, compounded sterile preparations, and stability samples.
• Create and maintain clear and concise lab records and documentation.
• Responsible for the timely execution of lab analysis and related documentation.
• Supports daily analysis and stability study activities with significant supervision.

Desired Qualifications

• BA or BS degree in Science, Biology, Medicinal Chemistry, or Chemistry.
• 0 to 3 years of cGMP laboratory experience or equivalent.
• Familiarity with microbiological instrumentation theory and practice.
• Computer skills including Microsoft Office: Word, Excel, PowerPoint, and Outlook.
• Good oral and written communication skills with the ability to communicate clearly and concisely.
• Ability to learn, comprehend, and follow procedures in a cGMP environment.
• Ability to exercise a degree of initiative and judgment to solve problems of medium difficulty.
• Good organizational skills and strong attention to detail.
• Ability to effectively function in a fast-paced work environment.
• Learn cGMPs, FDA, and ICH guidelines.

About Prompt Praxis Laboratories

Prompt Praxis Laboratories (PPL), founded in 2011, is a women-owned analytical and microbiology lab specializing
in rapid testing, analytical development, and comprehensive support services. Leveraging modern technology
and automation, PPL delivers accurate, high-quality results for Pharmaceutical, Compounding Pharmacy, and
Medical Device clients. Committed to scientific excellence, data integrity, and operational innovation, PPL
provides cost-effective solutions that ensure safe, effective drug products.

PPL offers a competitive total rewards package, including 401(k) matching, comprehensive employee benefits,
and a commitment to ongoing professional development. Join PPL and build a career defined by excellence
and impact.

Primary Responsibilities

IT Systems and Infrastructure Administration

• Administer and support Windows-based endpoints and servers in a hybrid Azure and on-prem environment.
• Manage Azure Active Directory (Entra ID), user access, role-based permissions, and identity lifecycle management.
• Support Microsoft 365 services including Exchange Online, SharePoint, OneDrive, Teams, and collaboration tools.
• Maintain system availability, performance, patching, and backups across infrastructure components.

Laboratory Systems and Instrument Support

• Serve as primary IT liaison for laboratory instruments and laboratory information systems including LIMS, CDS, SDMS, and ELN platforms.
• Coordinate installation, configuration, validation support, and troubleshooting for laboratory software and hardware.
• Partner with vendors and internal teams to support regulated applications such as chromatography data systems and environmental monitoring tools.
• Ensure laboratory systems align with data integrity and security expectations, including ALCOA+ principles.

Helpdesk and End-User Support

• Act as a primary point of contact for IT issues across all departments.
• Provide Tier 1 and Tier 2 helpdesk support for hardware, software, network, and access issues.
• Document incidents, resolutions, and standard solutions in a centralized knowledge base.
• Train and support users with varying levels of technical proficiency in a fast-paced laboratory environment.

Cybersecurity, Compliance, and Risk Management

• Support endpoint security, identity protection, MFA, conditional access, and vulnerability remediation.
• Assist with access reviews, audit preparation, and evidence collection related to IT systems.
• Identify, document, and escalate IT risks observed during periodic system reviews.
• Ensure IT practices align with cGMP, FDA, DEA, and internal quality system requirements.

IT Projects and Continuous Improvement

• Participate in projects supporting laboratory expansion, new instruments, system upgrades, and process automation.
• Support cloud migration initiatives and modernization of legacy systems.
• Recommend improvements to system reliability, scalability, security, and user experience.
• Collaborate with external MSPs, security vendors, and application providers as needed.

Desired Qualifications

Required

• BA or BS degree in Information Technology, Computer Science, or equivalent experience.
• Five or more years of experience in IT systems administration or enterprise IT support.
• Strong experience with Windows 10 and 11, Windows Server, and Microsoft 365.
• Hands-on experience with Azure and Entra ID, identity management, and cloud-based services.
• Solid understanding of networking fundamentals, endpoint management, and IT security best practices.
• Ability to manage an interrupt-driven workload with strong prioritization and documentation skills.

Preferred

• Experience supporting regulated laboratory or healthcare environments.
• Familiarity with laboratory systems such as LIMS, ELN, and CDS platforms including Empower, NuGenesis, or ScanRDI.
• Experience with endpoint management tools such as Intune, MECM, or equivalent.
• Working knowledge of SQL-based applications and system integrations.
• Relevant certifications such as Microsoft Azure Administrator, Microsoft 365, Security+, or equivalent.
• Strong service orientation with the ability to communicate clearly with scientific and non-technical staff.
• Self-directed, dependable, and comfortable working independently.